Your privacy matters to us. This Privacy Policy explains how jl24 collects, uses, stores, and protects your personal information when you use our platform.
jl24 uses industry-standard SSL encryption and secure server infrastructure to protect your personal and financial data from unauthorized access, disclosure, or misuse at every point of transmission and storage.
jl24 only collects personal data that is strictly necessary for account registration, identity verification, payment processing, and improving your gaming experience. We do not collect data for its own sake.
jl24 does not sell, rent, or trade your personal information to third parties for marketing purposes. Data is shared only with trusted service providers and regulatory bodies as required by Philippine law.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data held by jl24. We make exercising these rights straightforward.
jl24 uses cookies and similar technologies solely to improve platform performance, remember your preferences, and analyze usage patterns. We do not use cookies to track you across unrelated third-party websites.
jl24 operates in compliance with the Philippine Data Privacy Act, PAGCOR data handling requirements, and applicable anti-money laundering regulations. Your data is handled lawfully, fairly, and transparently.
jl24 ("jl24," "we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who access or use the jl24 online gaming platform available at jl24.net and all associated services, mobile applications, and features (collectively, the "Platform").
This Privacy Policy ("Policy") describes how jl24 collects, uses, stores, discloses, and otherwise processes personal data in connection with your use of the Platform. It applies to all registered players, visitors, and any other individuals whose personal data jl24 processes in the course of operating the Platform.
This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). It should be read together with the jl24 Terms & Conditions, which govern your use of the Platform.
By registering an account on jl24 or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the jl24 Platform.
jl24 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
When you register for a jl24 account or use the Platform, you may provide us with the following categories of personal data:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Account registration, age and identity verification |
| Contact Data | Philippine mobile number, email address, residential address | Account communication, verification, support |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Deposit and withdrawal processing, AML compliance |
| Verification Documents | Philippine ID (PhilSys, passport, driver's license), proof of address, selfie | KYC compliance, PAGCOR regulatory requirements |
| Account Preferences | Responsible gaming limits, communication preferences, language settings | Personalisation, responsible gaming compliance |
When you access the jl24 Platform, we automatically collect certain technical and usage data, including:
jl24 may receive personal data about you from third parties in the following circumstances:
jl24 uses the personal data we collect for the following purposes:
jl24 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may disclose your personal data to the following categories of recipients:
jl24 engages trusted third-party service providers to assist in operating the Platform, including identity verification providers, payment processors, cloud hosting providers, customer support platforms, and analytics services. These providers are contractually bound to process your data only on jl24's instructions and in accordance with applicable data protection laws.
jl24 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, and other government bodies where required or permitted by Philippine law, including in response to lawful requests, court orders, or regulatory investigations.
In the event of a merger, acquisition, restructuring, or sale of all or part of jl24's business, your personal data may be transferred to the relevant successor entity, subject to the same privacy protections described in this Policy.
jl24 may share your personal data with other third parties where you have given your explicit consent to such sharing.
The jl24 Platform is operated primarily within the Philippines. However, some of our service providers and technology partners may be located in other countries. Where personal data is transferred outside the Philippines, jl24 ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012 and NPC regulations.
Such safeguards may include contractual data protection clauses, adequacy assessments of the recipient country's data protection framework, and other measures approved by the National Privacy Commission. By using the jl24 Platform, you consent to such international transfers where they are necessary for the provision of our services.
jl24 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
In general, jl24 applies the following retention periods:
When personal data is no longer required, jl24 will securely delete or anonymise it in accordance with applicable data protection standards.
Cookies are small text files placed on your device when you visit the jl24 Platform. They help us recognise your device, remember your preferences, and understand how you use the Platform so we can improve your experience.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jl24 Platform. Strictly necessary cookies cannot be disabled as they are essential for the Platform to operate.
jl24 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include:
While jl24 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl24 will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl24:
To exercise any of these rights, please contact jl24's Data Privacy Officer using the contact details provided in Section 14 of this Policy. jl24 will respond to all data subject requests within thirty (30) days of receipt, in accordance with NPC guidelines.
The jl24 Platform is strictly restricted to individuals aged twenty-one (21) years and above, in accordance with Philippine law and PAGCOR regulations. jl24 does not knowingly collect personal data from individuals under the age of 21.
If jl24 becomes aware that personal data has been collected from a person under the age of 21, it will take immediate steps to delete such data and close the associated account. If you believe that a minor may have registered on the jl24 Platform, please contact us immediately using the details in Section 14.
The jl24 Platform may contain links to third-party websites or integrate third-party services, such as payment processors and game providers. This Privacy Policy applies only to the jl24 Platform and does not cover the privacy practices of any third-party websites or services.
jl24 is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party services you access in connection with your use of the jl24 Platform.
jl24 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. The date of the most recent revision is indicated at the top of this page.
Where changes are material, jl24 will provide reasonable notice to registered players via email or a prominent notice on the Platform prior to the changes taking effect. Your continued use of the jl24 Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how jl24 is protecting your personal data.
jl24 has appointed a Data Privacy Officer ("DPO") responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the jl24 DPO through the following channels:
jl24 will acknowledge all privacy-related enquiries within five (5) business days and will endeavour to resolve them within thirty (30) days in accordance with NPC guidelines.
If you are not satisfied with jl24's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
Your data is safe with us. Now that you understand how jl24 protects your privacy, join thousands of Filipino players enjoying a secure and trusted gaming experience.